With the COVID-19 pandemic, healthcare clinics are looking for alternative ways to keep business afloat and continue providing urgent care for patients. Telemedicine has become a necessity for many service providers across Canada and globally.
To help you cope with these uncertain times, we are introducing Telemedicine – telerehabilitation and virtual health care services in Universal Office. This feature will enable service providers to continue delivering services remotely while providing necessary access to patient care.
We are working around the clock to deliver this feature to you as soon as possible – this is our top priority.
On April 8, 2020, we will be releasing a Universal Office update with the telemedicine app integration doxy.me. In preparation, we invite you to open up your free doxy.me account today.
4 Perks of Using Telemedicine in Universal Office
1. Reduced Financial Burden
COVID-19 has had devastating financial effects in many service sectors. Telemedicine offers an alternative solution in an effort to reduce revenue lost, help maintain patient relationships, and provide access to patient care. On March 27, TELUS Health announced that eClaims is available for virtual services.
2. Book Appointments Online
Patients will be able to book online appointments for telemedicine through the Online Booking portal. Just a reminder, you’ll need to create a new telemedicine treatment in Activity Manager, here’s a refresher on how to Create and Manage Activities.
3. Seamless Patient Access to Telemedicine
Provide your patients with seamless access to their telemedicine appointments with automatic email and SMS notifications.
In eBroadcast, you will find a new appointment reminder type – Telemedicine Invitation. This will send an email and/or SMS notifications to your patients minutes before their scheduled appointment with an option to join the call or video.
4. eClaims Can be Used For Virtual Services
Only offer virtual consults for the services approved by your college or governing body. Participating eClaims insurers are treating claims for virtual services in the same way as physical visits. If you experience an issue with a submitted claim, please contact the insurer directly. For information on what technology to use for virtual services, please refer to your provincial health authority.
As always stay healthy and stay tuned!
