Last week, we introduced UFILO – our new cloud-based Adaptive Case Management platform. And today, we’re releasing the UFILO account into beta!
We’re utilizing UFILO to allow our customers to manage their Universal Office subscriptions from their browser – providing an intuitive self-service portal that puts YOU in full control of your Universal Office subscription.
First and foremost, you will use this account to manage your Universal Office subscription(s). That means instead of calling in or sending email requests, you will be able to easily renew your subscription, update your billing and credit card information, and list and download your invoices and receipts issued for payment for your Universal Office license – all from one easy-to-use online Client Portal.
What Can UFILO Do for Your Practice?
You may start exploring what the future of your practice management has in store for you. This platform was built to manage case files, after all! While we’ll cover more about these core features of the UFILO platform on our blog in the near future (stay tuned!), for now, we explore UFILO as a tool to manage your Universal Office license subscriptions. So what can UFILO do for your practice? Let us count the ways:
Manage license subscriptions – anywhere, any time.
The license subscriptions module of UFILO is your very own private and secure customer portal that enables you to manage your Universal Office license subscription(s). This portal will allow you to manage your payment methods, modify and update your billing details, add and remove subscription managers, upgrade/downgrade/cancel and restore subscriptions, as well as list and download your invoices and receipts. Enjoy 24/7 access to your Universal Office license subscription and invoices issued to your facility by Antibex Software.
The ultimate security.
To ensure your payment information is secure, this system is compliant with the Payment Card Industry Data Security Standard (PCI DSS). The credit cards you add to your UFILO profile are actually stored in the secure payment profile of our credit card processing and payment solutions provider – FirstData. No part of your credit card information is stored on UFILO. In fact, every time you request to list your payment methods, UFILO places a request with FirstData. This also means you can add and manage payment information as needed.
Upgrade and downgrade your subscription.
UFILO puts you in control, which means you can easily upgrade and downgrade your subscription as needed – any time, anywhere.
Change “Bill To” details.
Now you can change the “Bill To” information as needed to appear on invoices and receipts issued for your Universal Office subscription. This allows you to have receipts and invoices issued to the name of your choice.
Invoices and receipts are at your fingertips.
List and download your invoices and receipts when you need them – all from one intuitive interface.
Limitless potential
This is just the beginning with more to come – a lot more. We are in the process of adding powerful contacts and calendar modules to the core of UFILO. As more features are added, they will become available to you – and we will blog as they become available. The great part is that when updates are released, you won’t have to do a thing. New features will automatically appear when you sign in to your UFILO account.
Over the next several weeks, we will be inviting active subscribers of Universal Office to activate their UFILO account in order to manage your facility’s UO subscription. Once activated, you will have access to other core features of UFILO. Remember, this is a beta version – which means we are looking forward to feedback from our first users.
Continue to check our blog for Universal Office updates and the latest additions to UFILO!
