Effective Date: October 29, 2024
To ensure sustainable, high-quality service, we are updating our policy regarding read-only access to the Universal Office interface.
Policy Update
- Transition to Paid Access: Read-only access to Universal Office is now available as a one-time paid service. A fee of $850 applies to all users, current or former, wishing to retain or restore access.
- Access Includes: View and retrieve historical records, invoices, and other data within Universal Office.
- Technical Support: Not included in the access fee. Support is billed per incident as requested.
Next Steps
If you wish to retain or restore read-only access, please contact our billing department to arrange payment. Users who do not wish to continue will have access terminated automatically, with no action required.
Questions?
Our customer service team is available for any questions. Contact us via email at contact support.
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