The processed and paid license fees are non-refundable and are not subject to recalculation. We offer a 60-day free trial period to let you fully evaluate our products and services before you subscribe to a license.
Please use the trial period to make sure that the software meets your needs before subscribing to a license. Our software is fully functional during the trial period.
During your trial, we encourage you to contact our support for assistance with business setup and system installation. You also have free and unlimited access to self-training available 24/7 on our online help centre.
The fees paid for training as well as other types of IT services (such as VPN setup) are non-refundable.
Acceptance of this Refund Policy
It is your responsibility to familiarize yourself with this refund policy. By subscribing to license or paying for our services, you indicate that you have read this refund policy and that you agree with and fully accept the terms of this refund policy.
If you do not agree with or fully accept the terms of this refund policy, we ask that you do not subscribe to our product license or purchase our services.
Please send any questions regarding our refund policy through our contact page.