In light of recent changes in the medical rehabilitation industry, healthcare facilities have been challenged to change the way they operate. Those changes have affected clinics in several areas including financial growth, administrative efficiency and, consequently, business practices – all of which require immense, time-consuming effort that takes focus away from patient care.
As a result of the mandatory changes in auto insurance claim processes, providers consume most of their time ensuring regulation requirements are being met. This means more focus is on business practices and constant administrative support in order to comply with the Insurance Act and the regulation changes.
In efforts to meet these requirements, it’s important to have policy and procedures in place addressing the latest changes in the Insurance Act. To avoid unnecessary risks and streamline efficiency, a comprehensive practice assessment is required to review files, billing procedures, and record keeping practices.
Clinic owners and clinicians spend more time fighting for their patients’ entitlements for treatment and providing administrative support instead of using their valuable time to focus on running their practice and treating patients.
Dealing with adjusters who box your patients into the MIG (Minor Injury Guideline)?
To achieve desired results, staff must be adequately trained to address adjuster treatment plan denials and utilize their knowledge of SABS (Statutory Accident Benefits Schedule). The administrative staff must also have the necessary skills required to question denials and advocate for patients.
When I work with my clients, I strive to instill thinking outside the box. My goal is to take on the administrative tasks that consume time, giving healthcare providers and support staff more time to do what they do best – care for patients.
