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Regulatory · November 25, 2015

An Inside Look at FSCO Inspections of Licensed Service Providers

FSCO inspections can be a nail-biting experience. With these ongoing inspections of licensed service providers in 2015, the crunch time for Ontario healthcare facilities comes when it’s their turn for examination. I’m here to tell you what to expect and why we’re making it more stressful than it needs to be.

Prior to the scheduled visit, the FSCO examiners will usually send a list of things they plan to check-which may include the FSCO license registration, documentation, financial statements, and a list of providers for the past six years. When helping customers prepare for reviews, we ensure that no files are missing and that they’re well organized, properly completed and signed. But despite enormous organizing efforts (and your experience in the industry), you will get surprise questions.

With all these expectations, it’s no wonder many facility owners feel the pressure. And while you want to prepare for the review the best you can, there is no need to be overly stressed. After all, the FSCO examiners are neither on the health facility’s nor on the insurer’s side. The inspector’s job is to ensure all responsible parties adhere to the law.

With findings possibly resulting in enforcement action such as monetary penalties, suspension or license revocation, it’s more important than ever to keep the administrative side of your facility organized and properly documented. Programs like Universal Office can help ease the stress of staying on top of paperwork – I’ve seen it first-hand, with a FSCO examiner telling me Universal Office is the number-one practice management system in the industry based on opinions of the clinics they’ve examined. So say goodbye to the stress of FSCO inspections and say hello to Universal Office.

Click here for the source of FSCO examination statistics for 2015. And for more information on how MOCI can help you prepare, please contact us at 416-800-0803 or info@moci.ca.

Filed Under: Regulatory Tagged With: fsco, practice management, service provider

Anna Goncharova

Anna is a principal and consultant at MOCI - the company that assists in consulting and training office administrators. With more than 12 years of experience in the motor vehicle accident rehabilitation industry, Anna provides consulting to healthcare practices who are looking for ways to streamline and improve their operations and the bottom line.

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