In Fall 2019, we introduced an online booking platform on CaseRM that integrates with Universal Office.
CaseRM allows both new and existing patients to easily sign up for an account and start booking their appointments at their convenience. From their mobile phone or PC, patients can access their online portal and browse their appointment history, book new appointments, and even reschedule or cancel future appointments. The great perk of the system is that all bookings scheduled online are directly reflected in Universal’s Appointment Book, ensuring a seamless and straightforward process for both patients and providers.
CaseRM also benefits providers. Providers can access their calendar online from their mobile phone or PC. They can also book their own appointments from their online calendar, which helps streamline the entire appointment scheduling process.
Patients can conveniently book appointments based on a specific treatment or by choosing a service provider, providing them with the freedom to select the option that best suits their needs. For parents with children, the system also allows them to book appointments for themselves and family members, helping busy parents to schedule appointments for their entire family with just a few clicks.
You have the ability to brand and configure your online booking page, giving it a personalized touch that represents your company. You can also manage the list of providers that are available for online booking for patients, ensuring that only the relevant providers are accessible for online booking.
Implementing the Online Booking system can bring several benefits to your company. By accepting bookings 24/7, you can increase your revenue and attract more patients. It also significantly improves customer service by providing patients with the convenience they desire. Additionally, it helps reduce administrative costs by automating the appointment booking process, freeing up staff time for other important tasks.
To get started with Online Booking for your facility, please contact our support team and schedule a setup. Our dedicated team is ready to assist you in implementing this powerful tool that will enhance the overall experience for both patients and providers.
To get started, if you aren’t already using Online Booking, please contact our support team by phone at 416-663-3777 x2 or by email at support@antibex.com to schedule an Online Booking Set Up appointment.
As always, let us know your comments, thoughts and experiences using our Online Booking software in the comments below.
