For many facilities that work with MVA patients in the province of Ontario, completing Ontario Claim Forms (OCF) is a big part of day-to-day activities. Universal Office has simplified this daily task by pre-populating every claim form with information already stored in patient files.
Among the many different types of claim forms, healthcare providers complete OCF-18 and OCF-23 after completing assessments and office administrators complete OCF-21-B and OCF-21-C when it’s time to issue invoices. Each type of claim form carries its own level of complexity and detail. These forms are legal documents and play a very important role in the way a patient’s case is taken through the insurance claim process. With so much at stake, mistakes are unacceptable.
Out of all OCFs that exist at this time, the three types that are submitted electronically to insurers are OCF-18, OCF-21 and OCF-23. These are the three core financial forms that communicate proposed and provided services. To achieve best results for your patients, you want to ensure that your documents pass a minimum quality control before delivering them to the insurance adjuster. Universal Office gives you the tools you need to get this done, allowing you to stack the HCAI compliant forms without submitting them right away. Our exclusive features give you the ability to complete the form, get it ready to go by verifying against the HCAI field validation tests, and then set them aside.
At some point during the day (or at the end of the day), you’ll want to have someone review them for quality control. Once reviewed, submit all documents to HCAI at once. Whether there are 10 or 100, Universal Office allows you to submit all claim forms placed into the Ready to Submit queue with just one click. When submitted, you’ll see how the system takes each document, moves it through the Submissions in Progress queue and lands it in the Successfully Delivered queue – indicating that your claim forms have successfully transmitted to HCAI.
With the withdraw feature being pulled out from HCAI, you’ll want to adjust your practice management to take that extra step before pressing the submit button for each individual document.
