Universal Office is more than a practice management system – it’s a tool that will help both healthcare providers and office administrators maximize efficiency in every aspect of your practice. Whether it’s booking appointments on the front end or medical billing and collections on the back end, your practice deserves the technology that will streamline the workflow, ultimately allowing you to focus on the most important piece of the practice puzzle: your patients.
Automation is a built-in intelligence that truly understands your practice, putting your ongoing tasks on auto-pilot and giving you the gift of optimum efficiency. These are just five of the many ways Universal Office improves your productivity:
1. Billing & Collection
What happens when billing and collections become more efficient? That’s right, improved cash flow. We have several features that will change the way you approach your medical billing process forever. With the batch billing functionality, you can add charges to every appointment when treatment is complete and issue hundreds of invoices in seconds – at any regular time interval that works best for you. To accommodate your needs, billing can also be done by plan or patient case type.
With a paperless system, you can quickly locate invoices by invoice number, case ID, claim number, policy number, etc.
2. Alerts & Notifications
The Reassessments Due notification is perhaps one of the most valued alerts Universal Office has to offer. These prevent you from going over pre-approved treatment plans and help guide the process of issuing invoices by plan.
To add to the efficiency of your cash flow, you can use the Patients to Invoice alert that will inform you about patient files with accumulated charges that have not yet been invoiced.
You can also easily stay on top of your collections by periodically reviewing the Overdue 30 days Invoices. Get on top of patient attendance with the Patient Callback alert that will tell you about active patients who haven’t attended in, say, the past 2 weeks.
In addition, tracking the progress of each assessment lifecycle, you are always in-the-know about what stage each patient is in – from referral to final payment. Systematic alerts keep you informed on this progress.
3. Scheduling
An overall appointment status provides a “birds-eye” view of every appointment, whether they are confirmed, unconfirmed, checked in, cancelled or missed. This means no appointment goes overlooked or forgotten, and missed or cancelled appointments can be easily followed up on.
Automated notifications send out 24-hour appointment reminders that minimize missed appointments and improve attendance.
4. Claim Forms
With Universal Office, the daunting and time-consuming task of completing and managing standard claim forms becomes easy. Have the system prepopulate the forms for you with existing information about the patient, claim details, insurance adjuster information, etc.
Universal Office features more than 60 OCF, Extended Health, and WSIB claim forms ready to be created and stored in the patient file.
5. Digital Documents and Charting
With a truly paperless system like Universal Office, you can say goodbye to rummaging through paper files for hours looking for documents. Everything from emails, scanned images, reports and any attachments can be electronically added to your patient case – keeping every patient detail just a click away.
And you can store not just one but multiple cases per patient, and each will carry its own invoices and balances, documents and claim forms, case correspondence, and SOAP notes – all secure within your practice management system.
If your practice could use more efficiency, start using Universal Office today with a FREE 60-day trial – no credit card and no contract needed!
We’re confident that every healthcare practice can benefit from the streamlined approach that our system has to offer and therefore we offer a no-strings-attached free trial with setup fees waived. For regular updates on Universal Office features and offerings, check our blog regularly. And click here to learn more about our many features.
