On July 16, 2015, HCAI announced that their system has been adjusted to add naturopathy to regulated professions. For those who already …
One Simple Step to Resolve: “Is the payee the health care facility?”
Some of our customers have informed us that adjusters are surprised when they see healthcare facility requests to send payment to patients …
GAP Code Changes
On March 7, 2011, a new release of HCAI is planned. The following GAP Codes are affected by this new release, and must be added or changed …
Universal Office Tips and Tricks
In our December issue, we focused on the seamless interaction between Universal Office and HCAI. Let’s continue that discussion with a few …
Answers to Universal Office FAQs – You Need to Know
1. Which documents can be submitted to HCAI? OCF-18, OCF-21B, OCF-21C, and OCF-23 2. Can I withdraw a document from HCAI, once it has …