• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

Antibex Software

Clinic Software - HCAI, TELUS eClaims, WSIB eServices

  • Features
  • Pricing
  • Company
  • Support
  • Blog
  • Help
  • Contact

In the industry · August 5, 2015

Trouble Submitting Claims to Travelers Canada on HCAI? We Have Answers.

Finding Travelers Insurance Company of Canada on HCAI can be quite the task these days. With the recent merger and acquisition, it’s no surprise that many of our customers have raised the question – where should you send your claim?

Our search for answers took us to the Travelers website, where their “Our Story” page states that they merged operations with St. Paul Fire and Marine Insurance Company in 2009. Then in their news release dated November 2013, the company announced another acquisition of The Dominion of Canada General Insurance Company. But on HCAI, however, the claims continue to be submitted to either The Dominion or St. Paul Fire (the company who issued the policy).

No wonder there’s confusion, leading to more patients showing up with the Travelers pink slip! In order to determine where to send the claim, you’ll have to call the company’s claims office and inquire. We know this can be a daunting phone call, but it will simplify the process for future Travelers claims.

In the past several years, similar changes have taken place with Desjardins and Unica. As we learn about such issues, we promise to post articles in our support centre.

Check out these related articles for more on insurance company changes:
Cannot find Travelers Canada Auto Insurance on HCAI
Cannot find Desjardins Auto Insurance on HCAI
Unica Insurance, Previously York Fire & Casualty

Filed Under: In the industry Tagged With: hcai, insurer, ocf

The Antibex Team

Primary Sidebar

Recent Posts

  • New HCAI, OHIP and Electronic Claims
  • Introducing Premium Email Service in Universal Office
  • 5 Costly Cybersecurity Mistakes and How to Fix Them
  • A Simple Breakdown of 2021 MVA Claim Guidelines in Ontario
  • 5 Best Administrative Time-Savers in Universal Office
  • New WSIB mTBI POC: Everything You Need to Know
  • InterACTION 2021: A New Way To Connect

Data Backup

IDrive Remote Backup

Start Improving Your Office Efficiency

No Credit Card. No Contract. Yes, It's Super Easy!

Start Free Trial Learn More

Footer

Company

  • About
  • Contact
  • Blog
  • Policies

Universal Office

  • Features
  • Pricing
  • Free Trial
  • Support
  • Training

Follow Along

  • Facebook
  • LinkedIn
© 2023 Antibex Computer Software, Inc. All Rights Reserved. · Privacy · Refund Policy